Privacy Policy

1. Who We Are

Joe's Cash For Cars ("we," "us," or "our") operates the website joescashforcars.com and provides vehicle buying services. You can reach us by phone at 619-762-2001 or through the contact form on our website.

2. Information We Collect

When you use our website or contact us, we may collect:

• Contact information — your name, phone number, and email address when you submit a quote request or contact form
• Vehicle information — year, make, model, condition, and ZIP code you provide for a quote
• Usage data — pages visited, time spent on site, browser type, and IP address (collected automatically via server logs)
• Communications — records of calls, emails, or messages you send us

We do not collect payment card numbers, Social Security numbers, or bank account information through this website.

3. How We Use Your Information

We use the information we collect to:

• Provide you with a vehicle quote and arrange pickup
• Contact you about your inquiry via phone, email, or text
• Process the vehicle sale and complete required paperwork
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We may share your information with:

• Service providers — companies that help us operate our website or dispatch service (such as hosting providers). These parties are bound to keep your data confidential.
• Legal requirements — when required by law, court order, or government authority
• Business transfers — in the event of a merger, sale, or acquisition of our business

We will never sell, rent, or trade your personal information to marketers, data brokers, or unrelated third parties.

5. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience. These include:

• Essential cookies — required for the website to function properly
• Analytics cookies — Google Analytics (if enabled) to understand how visitors use our site. This data is anonymized and aggregated.
• reCAPTCHA — Google's bot-detection service on our forms. Subject to Google's Privacy Policy.

You can disable cookies in your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Quote requests and contact records are typically retained for up to 3 years. You may request deletion at any time by contacting us.

7. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• California residents: additional rights under the California Consumer Privacy Act (CCPA) including the right to know, delete, and opt-out of sale of personal information

To exercise any of these rights, call us at 619-762-2001 or use the contact form. We will respond within 30 days.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy or your personal information? Reach us at:

• Contact form: joescashforcars.com/contact
• Phone: 619-762-2001
• Website: joescashforcars.com